Hotel Survey Advantages ( Online )
- Guests will be forwarded to the online survey page by scanning QR code on Intro Flyer or entering via the website provided in the room.
- Accessible with the room number and birth date.
- By selecting APPROVE tick the completed questionnaire is sent to integrated survey software ( e.g. Fidelio ) or can be stored in DigyGlobal survey platform.
- Our solution partners Survey Monkey and Google Form ensures integrated and professional survey results for business corporations.
Online Survey Benefits
- Numerous completed survey results
- Cheating Prevention ( Blocks employee access to the survey )
- Intervening on a negative survey respond right away
- Getting more positive comments by diverting positive responders to Tripadvisor or Google Review websites
In order to access to the survey, guests need to scan the QR Code with a smartphone or enter a website. The survey is actived after inserting room number, birth date or mobile phone number.
The system allows access after matching entry information with hotel software data. A survey is presented on guests registered language ( language can be modified )
The filled survey is saved in hotel software storage ( integrated with Oracle Fidelio ) or stored in the database. A report can be created anytime.